Digital Banking
Ratings
Performance and Functionality benchmarks for more than 200 companies. How do your financial services compare to your competition’s?
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Simply the best
Fiddle with the selectors below to get a sneak peak of the best ratings.
  • PERFORMANCE
  • FUNCTIONALITY
Parameters
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Parameters
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METHODOLOGY
METHODOLOGY
Performance
The axes that make up Performance in Spain are:
b. Customer support
Monitoring of the different customer support channels: telephone, email, chat, Twitter, virtual assistants and wizards.
Functionality Demo
a. Uptimes
24/7 Monitoring of Homepage + Login (all types off access: username and password-based, token-based authentication...) + Tasks across different environments (website, apps…) via users and real scenarios (local communications…).
c. Speed
Measuring execution times for the most common tasks as well as browsing, speed and downloading processes…
Benchmarks
Check out our ratings of the main market references.
b. At first sight
Browse our ratings for a given period of time through different graphs. Select your own information settings: scenario (firefox web, chrome web, iPhone app, Android phone app…) or page (homepage, login…).
Functionality Demo
a. Business areas and Alerts
Choose an area in order to access the information available under each Performance axis. Cards offer a glimpse of the rating levels for the business areas you have hired. Receive real-time measurement alerts.
c. In detail
Examine our thorough, in-depth measurements and export them to pdf and excel file formats for your convenience.
Benchmarks
Check out our ratings of the main market references.
b. At first sight
Choose between the current position and the evolution over time. Organize the information by Product (in and out-payments, financing, investment…), Scenario (web, mobile, app….) or Task (operational tasks, viewing options…).
Functionality Demo
a. Business areas
Select an area and view the information available. Cards offer you a glimpse of the rating levels for the business areas you have hired.
c. In detail
Select the companies you wish to benchmark and export the data to pdf and excel files. Tables provide you with an in-depth analysis of more than 1,000 variables per area.
Define your own benchmarks
Create a tailor-made rating system. Choose the parameters you wish to benchmark by following these simple steps:
Construya tus Benchmarks
Retail Banking, Corporate Banking, Online Banking, Brokerage, ePayments…
In and out-payments, Loans, Cards, Deposits, Markets…
Website, app…
PC, Mobile, Tablet…
Android, iOS, Windows…
More than 200 companies in Europe and America.
Párrafo 1 Rapidez
The axes that make up Performance in Spain are:
b. Customer support
Monitoring of the different customer support channels: telephone, email, chat, Twitter, virtual assistants and wizards.
Functionality Demo
a. Uptimes
24/7 Monitoring of Homepage + Login (all types off access: username and password-based, token-based authentication...) + Tasks across different environments (website, apps…) via users and real scenarios (local communications…).
c. Speed
Measuring execution times for the most common tasks as well as browsing, speed and downloading processes…
Párrafo 2 Rapidez
Check out our ratings of the main market references.
b. At first sight
Browse our ratings for a given period of time through different graphs. Select your own information settings: scenario (firefox web, chrome web, iPhone app, Android phone app…) or page (homepage, login…).
Functionality Demo
a. Business areas and Alerts
Choose an area in order to access the information available under each Performance axis. Cards offer a glimpse of the rating levels for the business areas you have hired. Receive real-time measurement alerts.
c. In detail
Examine our thorough, in-depth measurements and export them to pdf and excel file formats for your convenience.
Párrafo 1 Disponibilidad
The axes that make up Performance in Spain are:
b. Customer support
Monitoring of the different customer support channels: telephone, email, chat, Twitter, virtual assistants and wizards.
Functionality Demo
a. Uptimes
24/7 Monitoring of Homepage + Login (all types off access: username and password-based, token-based authentication...) + Tasks across different environments (website, apps…) via users and real scenarios (local communications…).
c. Speed
Measuring execution times for the most common tasks as well as browsing, speed and downloading processes…
Párrafo 2 Disponibilidad
Check out our ratings of the main market references.
b. At first sight
Browse our ratings for a given period of time through different graphs. Select your own information settings: scenario (firefox web, chrome web, iPhone app, Android phone app…) or page (homepage, login…).
Functionality Demo
a. Business areas and Alerts
Choose an area in order to access the information available under each Performance axis. Cards offer a glimpse of the rating levels for the business areas you have hired. Receive real-time measurement alerts.
c. In detail
Examine our thorough, in-depth measurements and export them to pdf and excel file formats for your convenience.
Párrafo 1 ATaC
The axes that make up Performance in Spain are:
b. Customer support
Monitoring of the different customer support channels: telephone, email, chat, Twitter, virtual assistants and wizards.
Functionality Demo
a. Uptimes
24/7 Monitoring of Homepage + Login (all types off access: username and password-based, token-based authentication...) + Tasks across different environments (website, apps…) via users and real scenarios (local communications…).
c. Speed
Measuring execution times for the most common tasks as well as browsing, speed and downloading processes…
Párrafo 2 ATaC
Check out our ratings of the main market references.
b. At first sight
Browse our ratings for a given period of time through different graphs. Select your own information settings: scenario (firefox web, chrome web, iPhone app, Android phone app…) or page (homepage, login…).
Functionality Demo
a. Business areas and Alerts
Choose an area in order to access the information available under each Performance axis. Cards offer a glimpse of the rating levels for the business areas you have hired. Receive real-time measurement alerts.
c. In detail
Examine our thorough, in-depth measurements and export them to pdf and excel file formats for your convenience.
Select a plan in
  • Free Rating
    • TOP 5 Performance Areas
    • TOP 5 Functionality Areas
    • Last quarter
    • Add One Company *
    • One user
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  • Advanced
    • Internet Areas
    • Performance and Functionality
    • Annual progress
    • Improvements
    • In-depth information
    • Online tracking (alerts…)
    • Several users and support
    SELECT
  • Premium
    • Digital Areas (Internet+Mobile)
    • Performance and Functionality
    • Annual progress
    • Improvements
    • In-depth information
    • Online tracking (alerts…)
    • Several users and support
    • Customized settings
    SELECT
  • *Provided it is rated


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